High Trust for ACT is a Customized ACT database authored by Tim Broadhurst and developed by Tandem Training & Consulting Acttrainer.com
Home | High Trust for ACT |Services| Hosted Solutions | FAQ | Contact   

 

 Home

 High Trust for ACT

 Services

 Hosted Solutions

 FAQ

 Contact

 

 

ACT! Consultants

Tandem Training & Consulting

 
 
 
 

Frequently Asked Questions

  1. What is High Trust for ACT?

  2. What is  ACT Software? Why do I need it?

  3. How should I decide  to have my database hosted?

  4. What is included with the purchase of the High Trust for ACT! System?

  5. Will I need anything else?

  6. What about Support?

  7. What additional options are there?


What is High Trust for ACT?

High Trust for ACT! is  a customized database written by Tim Broadhurst and built upon the ACT! software platform and designed specifically for Mortgage Professionals. The High Trust data base has over 900 custom fields, 10 different layout views, approximately 80 letter templates and custom programming.  The database is designed for Teams and for those aspiring to grow a team.  The database has options either as a standalone program designed to work with your copy of ACT!, or as a hosted database with all administrative functions handled by Tandem Training & Consulting.

Back to Top

What is ACT! Software? Why do I need it?

ACT! software is the industry leading contact management software for teams and companies.  However ACT! is not industry specific and out of the box provides only basic contact management functionality.  High Trust for ACT works with ACT softare to provide an industry specific solution.  Both High Trust and ACT software require each user of the database to be licensed for use of the database.

Back to Top

How should I decide to have my database hosted?

A hosted database is an ideal solution for individuals, companies and teams with any or all of the following situation.

  • minimal IT resources - smaller companies without an internal IT department or dedicated server and network hardware.

  • geographically dispersed teams - a hosted database allows real time assess by up to 50 individuals in any location to access the same database simultaneously over an internet connection.

Back to Top

What is included with the purchase of the High Trust for ACT! system?

High Trust for ACT is a customized ACT database.  Consequently, it is necessary for you to have ACT software and that it be running properly.  With the purchase of High Trust for ACT, Tandem Training will assist with the loading of the High Trust programming on a single computer.  High Trust consists of approximately 10 different layouts of views, about 700 custom fields, approximately 80 custom letter templates, and backend programming specific to our database.  There are various optional features such as automated marketing and synchronization with Loan Origination Programs which are optional and not part of our basic program.  Support and training packages are also available.  Limited installation support is provided for 30 days from purchase.

Back to Top

Will I need anything else?

We generally encourage additional training either from Tandem Training or an ACT Certified Consultant.  Technical support for items such as data import, synchronization, handheld setup, report customization and additional database customization will be quoted separately  and are not part of the base package.

Back to Top

What about Support?

Limited installation support is included with your purchase of a High Trust database. Additionally, Sage Software provides installation support for ACT software.  Tandem Training will assist you with loading high Trust once ACT has been loaded on a single computer. Additional support is available on a fee based structure.  

Back to Top

What additional options are there?

One of the great benefits of the ACT! software is the wide range of third party add on software that extend the functionality of your High Trust for ACT  database.  While not add-ons work with High Trust, there exist add on components designed to facilitate workflow and campaign automation as well as provide for synchronization of your ACT database to various Loan Origination systems (LOS) such as Calyx Point and Encompass.

Back to Top
FAQ
Pricing Information
System Requirements
Support
Additional Options